1. Introduction

Welcome to [Your Company Name]. These Terms of Service (“Terms”) govern your use of our managed IT services, cybersecurity solutions, and related offerings provided online. By purchasing or using our services, you agree to these Terms.

2. Definitions

• “Provider” refers to [Your Company Name].
• “Client” refers to the individual or entity purchasing services.
• “Services” include managed IT support, cybersecurity monitoring, cloud management, and other offerings listed on our website.

3. Scope of Services

We provide services as described in your service agreement or subscription plan. Any additional services require a separate agreement.

4. Client Responsibilities

• Maintain accurate contact and billing information.
• Ensure compliance with applicable laws and regulations.
• Provide necessary access for service delivery.

5. Payment Terms

• Fees are billed monthly or annually as per your plan.
• Late payments may result in suspension of services.
• All fees are non-refundable unless otherwise stated.

6. Service Availability & Support

• We strive for 99.9% uptime but do not guarantee uninterrupted service.
• Support is available via [email/phone/chat] during business hours.

7. Data Security & Privacy

• We implement industry-standard security measures.
• Client data remains confidential and will not be shared without consent.
• Refer to our Privacy Policy for details.

8. Limitations of Liability

Our services are provided on a “best effort” basis. We are not liable for indirect, incidental, or consequential damages, including loss of profit or data.

9. Compliance

Clients must comply with cybersecurity standards (e.g., NIST 800-171, CMMC) where applicable. [ANSYS CMMC…8112023 V1 | PDF], [Zolon Revision v5 | PDF]

10. Termination

Either party may terminate with 30 days’ written notice. Early termination fees may apply. [Coalition…ber Policy | PDF]

11. Governing Law

These Terms are governed by the laws of [State/Country].

12. Changes to Terms

We may update these Terms periodically. Continued use of services constitutes acceptance of changes.

Optional Additions

• Acceptable Use Policy for network and cloud services.
• Incident Response & Reporting obligations. [Totem Cybe…tors Ebook | PDF]
• Consent & Marketing Policy for communications. [SP&P 304 –…s Messages | PDF]

Would you like me to create a full, legally polished Terms of Service document (with formal language and compliance clauses for MSPs), or a simplified version for your website? I can also include specific cybersecurity compliance language (CMMC, NIST, DFARS) if your MSP targets government or regulated clients.